before your appointment

Policies

Policies

To help every appointment run smoothly, please take a moment to review the policies below.

To help every appointment run smoothly, please take a moment to review the policies below.

Cancellation Policy

Cancellation Policy

Your appointment time is reserved especially for you. To best accommodate all guests, I kindly ask for at least 24 hours' notice if you need to cancel or reschedule. Appointments canceled with less than 24 hours' notice may be subject to a cancellation fee of 50% of the scheduled service.

No-Show Policy

Life happens, and I understand that emergencies can come up. Your first missed appointment without notice will be forgiven. Any additional no-shows may be subject to a cancellation fee and may require a card on file before booking future appointments.

Late Arrivals

If you're running late, please let me know as soon as possible. Arrivals more than 15 minutes late may require a shortened service or rescheduling to ensure I stay on schedule for all guests.

Adjustment Policy

I want you to love your hair. If you have any concerns with your service, please text me within 7 days of your appointment. I'll happily discuss your concerns and schedule a complimentary adjustment when appropriate.

Children & Guests

To ensure a calm and enjoyable experience for everyone, and in accordance with salon policy, I kindly ask that children who do not have an appointment remain at home. Thank you for your understanding and cooperation.

Payment

Cash, all major credit cards, debit cards, Venmo, and Apple Pay are accepted.

Thank you for understanding

Thank you for understanding

Thank you for understanding and respecting these policies. They allow me to provide every guest with the best possible experience while keeping appointments running smoothly. I truly appreciate your trust and support of my small business. 🤍

Thank you for understanding and respecting these policies. They allow me to provide every guest with the best possible experience while keeping appointments running smoothly. I truly appreciate your trust and support of my small business. 🤍

Hair by Lola Rogers · Cameron Park, California

Lived-in color, made for real life.